Mr. Stefan B

“Thank you to Dr. Shan Lam for the many years during which she has looked after my dental needs. She has always been so helpful and professional, and is an outstanding communicator—a trait not common among health care professionals. I can’t remember ever experiencing any pain or difficulties with any treatment she provided. Her friendly and cheerful approach will be much missed.”

Mrs. Annie E

“In the past, I had some awful experiences at the dentist, and I came to Dr. Shan Lam in 2008 to correct some visibly poor cosmetic dentistry work that I had received elsewhere. I was not disappointed: Not only is her treatment comfortable, but the results are also first class. We face the world with our smile, which is why not only my smile has improved but my mental health, too. I therefore have no reservations in recommending my dentist.”

Mr. James Y

“I registered with the practice after a significant lapse of regular dental support. As often is the case in such circumstances, I had one or two critical challenges that I needed help with. I recall how Dr. Shan Lam talked me through the various dental issues, the causes that had contributed to my predicament, and the risks and treatment options going forward. I also recall that we started with a challenging and uncertain root canal, following a fracture of the tooth. Dr. Lam ensured that I fully understood the range of options and possible outcomes, and I was delighted with the progress she was able to make. Over the years, Dr. Lam has done an excellent job of maintaining and improving the condition of my teeth. She has always encouraged me to further improve my dental hygiene routine. Considering the state of my teeth during our first meeting, this turnaround is certainly the result of Dr. Lam’s professional and considerate approach to overcoming dental challenges. I thank her for all her excellent work over the years.”

Mrs. Linda H

“I have been a real ‘dentist phobe’ since I attended the school dentist over 50 years ago. I have found in Dr. Shan Lam a dentist who I can fully trust, who explains every procedure in detail and who gives me the confidence to have dental treatment. She has a real calming effect – I can’t recommend her highly enough.”

Mrs. Wendy J

“As an older lady of seventy-five years, I feel that Dr. Shan Lam is the best dentist that has looked after my teeth. I have visited many over the years, but only now do I feel that I am getting the best treatment. I have never felt an injection. She is so gentle!”

Mr. Peter W

“I have been under the care of Dr. Shan Lam for over six years. She’s fantastic. She turned what can often be an intimidating experience into a warm, caring, safe and professional one. I always felt well looked after and I would absolutely recommend her to friends and family.”

Mrs. Helen D

“Dr. Shan Lam has been our family dentist for eleven years… and we would not hesitate to recommend her to family and friends”. (more…)

Mr. Peter C

“Dr. Shan Lam has all the dentistry and personal skills that you could ask for and is the best dentist I have had over my seventy years.”

Mr. Trevor C

“In all the years Dr. Shan Lam has been my dentist, I have always found her to be very friendly, helpful and professional. She has been the best dentist I have had in my whole life.”

Ms. Sue P

“Dr. Shan Lam is a very forward thinking dentist who has provided dental care for me for around fourteen years.”

(more…)

Mr. Richard R

“Dr. Shan Lam has been such an excellent dentist, caring and compassionate as well as highly skilled. A visit to the dentist can be discomforting, but her friendly greeting and smiling face somehow takes the edge off. Her new patients will be very lucky to have her looking after them.”

Mrs. Lorna C

“Dr. Shan Lam has made it a pleasure to visit the dentist for my family and I. She is always friendly and welcoming and easy to talk to. She explains what she is doing and why and gives good advice about dental care. She is a definite asset to any surgery.”

Mrs. Marjorie W

“Dr. Shan Lam has treated me since 2004, and she is the nicest dentist that I have ever visited. She has restored my confidence in dentists by her calm, gentle and friendly manner. She always takes time to explain why a particular treatment is recommended and what alternative options exist.”

Prof Ivor S. and Mrs. Audrey S

“My husband and I have very much appreciated being treated by Dr. Lam. We are both in our nineties and so over the years have been treated by a large number of dental surgeons. Dr. Lam compares very well with the best of them. Her future patients are privileged!”

Ms. Lynne C

“I would like to take this opportunity to thank Dr. Shan Lam, most sincerely, for all her kindness and care over the last few years. Not only has she taken excellent care of my dental health—managing to save me from a large tooth extraction and always gently encouraging me to see the hygienist—she has also always made me feel as if she genuinely cared about my health and well-being. She has also taken an interest in my poor sleeping habits and general welfare, always in an informal and friendly caring way, showing empathy and kindness. I used to dread the dentist and have changed practices several times because I was unhappy with the treatment I had received. Dr. Lam has helped me completely overcome that fear. I genuinely enjoy coming to see her.”

Ms. Julie W

“Dr. Shan Lam has been our dentist for more than thirteen years, and she has seen all of my three boys on a regular basis. Without her very early interventions and support, we would be looking at mouths full of fillings. She is professional, experienced and incredibly thorough. I cannot rate Dr. Lam’s professionalism and dental care enough, and I thoroughly recommend her as a dentist”

Mr. Clive B

“Thank you to Dr. Shan Lam for taking such good care of me and my teeth over the years. She has made going to the dentist a pleasure. I’m sure not many people can say that about a visit to a dentist, but I am certain all of her patients feel the same. I know her new patients will be very pleased and lucky to have her as their dentist.”

Ms. Yunfei G

“Dr. Lam has been the dentist for me and my family for over ten years. We have been very impressed with her efficiency, professionalism and attention to detail. She is very assuring to the children, who actually look forward to their visits. We feel very lucky to have been looked after by Dr. Lam.”

Mr. Hugo P

“I would just like to say that during the past ten years that Dr. Shan Lam has been looking after me, I have been extremely pleased with the treatment I have received. I have always found Dr. Lam to be helpful and reassuring, especially as I am a somewhat nervous patient. I would have no hesitation in recommending her to others.”

Dr. Clare V

“Thank you so much to Dr. Shan Lam for her skills and artistry – and also for her patience and good humour in the face of that worst-of-all-world’s combination for a dentist – a patient with lousy teeth and a phobia of dentists! Dr. Lam has gone a long way to give me back my missing confidence in dentistry.”

Ms. Miranda G

“Thank you to Dr. Lam for her friendly, smiley treatment over the past years. I am so grateful to her for ensuring that my children’s first experience of going to the dentist has been so positive and fun.”

Mrs. Naomi G

“Dr. Shan Lam has been my family’s dentist ever since my children were tiny, almost ten years now. She is always good-humoured and happy. She has been tremendously reassuring, especially as I am a rather nervous patient. She explains everything that needs to be done really clearly. I think she is the best dentist I have had and the whole family will miss her. I am not looking forward to replacing her!”

Mrs. Annie E

“In my past, I had some awful experiences, and I came to Dr. Lam in 2008 following some obvious and visible poor cosmetic dentistry work. Dr. Lam reassured me that even her temporary replacement crown would look better than my current result. I was not disappointed, the results are first class. We face the world with our smile so, it is not only my smile that has improved but my mental health too. I therefore have no reservations in recommending my dentist.”

Ms. Budge Z

“Thank you, Dr. Shan Lam, for being not only the best dentist I’ve ever had, but also for being such a lovely, kind, sympathetic and gentle person. Dr. Lam is incredibly thorough and inspires total confidence. She is not only a consummate health professional, but the way she interacts with her patients is truly remarkable. Never before have I had a dentist who explained what she was doing at every stage of the treatment and who was so careful and gentle. I will miss her and her caring approach very much indeed.”

Ms. Carey D

“Dr. Shan Lam looked after my twin boys and me for nearly ten years. During that time, she has had to contend with dental problems at both ends of the age spectrum. It is to her credit that we have all emerged with our smiles intact. She has been cheerful and attentive at all times.”

M.L.

“Thank you so much for the orthodontic treatment over the last three years. It has been a long journey, but the result is truly unbelievable. When I look at the mirror, I am still amazed at the transformation to my teeth. I never thought such improvement would be possible. As an adult seeking orthodontic treatment, the lingual brace was clearly the right choice for me. Most of my colleagues did not even notice that I was wearing a brace. I am extremely happy with my teeth and I can now smile with confidence!”

Dr. Shan Lam has been our dentist for more than thirteen years, and she has seen all of my three boys on a regular basis. Without her very early interventions and support, we would be looking at mouths full of fillings. She is professional, experienced and incredibly thorough. I cannot rate Dr. Lam’s professionalism and dental care enough.

Ms. Julie W

I have been a real ‘dentist phobe’ since I attended the school dentist over 50 years ago. I have found in Dr. Shan Lam a dentist who I can fully trust, who explains every procedure in detail and who gives me the confidence to have dental treatment. She has a real calming effect – I can’t recommend her highly enough.

Mrs. Linda H

Thank you to Dr. Shan Lam for the many years during which she has looked after my dental needs. She has always been so helpful and professional, and is an outstanding communicator—a trait not common among health care professionals. I can’t remember ever experiencing any pain or difficulties with any treatment she provided.

Mr. Stefan B

In the past, I had some awful experiences at the dentist, and I came to Dr. Shan Lam in 2008 to correct some visibly poor cosmetic dentistry work that I had received elsewhere. I was not disappointed: Not only is her treatment comfortable, but the results are also first class. We face the world with our smile, which is why not only my smile has improved but my mental health, too.

Mrs. Anne E

My husband and I have very much appreciated being treated by Dr. Shan Lam. We are both in our nineties and over the years have been treated by a large number of dental surgeons. Dr. Lam compares very well with the best of them.

Prof. Ivor S and Mrs. Audrey S

Thank you to Dr. Shan Lam for taking such good care of me and my teeth over the years. She has made going to the dentist a pleasure. I’m sure not many people can say that about a visit to a dentist, but I am certain all of her patients feel the same.

Mr. Clive B

Dr. Shan Lam has been the dentist for me and my family for over ten years. We have been very impressed with her efficiency, professionalism and attention to detail. She is very reassuring to the children, who actually look forward to their visits. We feel very lucky to have been looked after by Dr. Lam.

Ms. Yunfei G

I have been under the care of Dr. Shan Lam for over six years. She’s fantastic. She turned what can often be an intimidating experience into a warm, caring, safe and professional one. I always felt well looked after and I would absolutely recommend her to friends and family.

Mr. Peter W

Dr. Lam has made it a pleasure to visit the dentist for my family and I. She is always friendly and welcoming and easy to talk to. She explains what she is doing and why and gives good advice about dental care. She is a definite asset to any surgery.

Mrs. Lorna C

Thank you to Dr. Lam for her friendly, smiley treatment over the past years. I am so grateful to her for ensuring that my children’s first experience of going to the dentist has been so positive and fun. We will genuinely miss her.

Ms. Miranda G

Thank you so much to Dr. Lam for her skills and artistry – and also for her patience and good humour in the face of that worst-of-all world’s combination for a dentist – a patient with lousy teeth and a phobia of dentists! Dr. Lam has gone a long way to give me back my missing confidence in dentistry.

Dr. Clare V