Frequently Asked Questions
Frequently Asked Questions
We are delighted to be able to use the latest technology to make braces which are tailor made to your teeth. As they are designed to fit your unique teeth they are much more comfortable than traditional braces. Our specialist orthodontist can help create the smile you have always wanted with braces which are discreet. It is now even possible to wear braces that are completely unnoticeable!
Once that first tooth pops through (or within the first year) it would be a good idea for them to come and meet us!
It is important to get children familiar with the dentist and involved in their own dental hygiene as early as possible.
We believe that great habits should be encouraged early on and visiting us as soon as possible will help them to feel comfortable and relaxed visiting us in the future!
Take a look at our children dentistry page for hints and tips for caring for little mouths.
A visit to the dentist is not just about treating issues, it is about preventing them. Good oral care is important, not just for your dental health but for your overall well being.
By regularly visiting your dentist and hygienist we can spot problems and nip them in the bud, often before they cause you any further issues.
Our dentists check for oral cancer as a matter of course and early detection is proven to lead to a 90% cure rate.
Our team are always happy to answer your questions to help you to care for your teeth and gums more effectively.
We take great care to make sure your visit is as comfortable and relaxing as possible. Pain relief has come on leaps and bounds and many people are surprised just how comfortable a visit to the dentist can be with us.
Our friendly team are happy to discuss any worries you may have so that you have a good experience with us!
Dr. Shan Lam has been our dentist for more than thirteen years, and she has seen all of my three boys on a regular basis. Without her very early interventions and support, we would be looking at mouths full of fillings. She is professional, experienced and incredibly thorough. I cannot rate Dr. Lam’s professionalism and dental care enough.
I have been a real ‘dentist phobe’ since I attended the school dentist over 50 years ago. I have found in Dr. Shan Lam a dentist who I can fully trust, who explains every procedure in detail and who gives me the confidence to have dental treatment. She has a real calming effect – I can’t recommend her highly enough.
Thank you to Dr. Shan Lam for the many years during which she has looked after my dental needs. She has always been so helpful and professional, and is an outstanding communicator—a trait not common among health care professionals. I can’t remember ever experiencing any pain or difficulties with any treatment she provided.
In the past, I had some awful experiences at the dentist, and I came to Dr. Shan Lam in 2008 to correct some visibly poor cosmetic dentistry work that I had received elsewhere. I was not disappointed: Not only is her treatment comfortable, but the results are also first class. We face the world with our smile, which is why not only my smile has improved but my mental health, too.
My husband and I have very much appreciated being treated by Dr. Shan Lam. We are both in our nineties and over the years have been treated by a large number of dental surgeons. Dr. Lam compares very well with the best of them.
Thank you to Dr. Shan Lam for taking such good care of me and my teeth over the years. She has made going to the dentist a pleasure. I’m sure not many people can say that about a visit to a dentist, but I am certain all of her patients feel the same.
Dr. Shan Lam has been the dentist for me and my family for over ten years. We have been very impressed with her efficiency, professionalism and attention to detail. She is very reassuring to the children, who actually look forward to their visits. We feel very lucky to have been looked after by Dr. Lam.
I have been under the care of Dr. Shan Lam for over six years. She’s fantastic. She turned what can often be an intimidating experience into a warm, caring, safe and professional one. I always felt well looked after and I would absolutely recommend her to friends and family.
Dr. Lam has made it a pleasure to visit the dentist for my family and I. She is always friendly and welcoming and easy to talk to. She explains what she is doing and why and gives good advice about dental care. She is a definite asset to any surgery.
Thank you to Dr. Lam for her friendly, smiley treatment over the past years. I am so grateful to her for ensuring that my children’s first experience of going to the dentist has been so positive and fun. We will genuinely miss her.
Thank you so much to Dr. Lam for her skills and artistry – and also for her patience and good humour in the face of that worst-of-all world’s combination for a dentist – a patient with lousy teeth and a phobia of dentists! Dr. Lam has gone a long way to give me back my missing confidence in dentistry.